Refund policy

We currently do not offer refunds or exchanges.

We want your order to arrive safely and in perfect condition. If your item arrives damaged (such as broken glass), please email us within 3 business days of delivery, and we’ll be happy to help with a replacement.

Please email info@sweetredolence.com with:

• A clear, close-up photo of the damaged item

• A photo of the box and all packaging materials used to protect the item

• A photo of the shipping label on the box

Please email us rather than sending a DM so we can make sure your request doesn’t get lost and can be handled as quickly as possible.